About
Detail-oriented and highly adaptable Virtual Assistant and Business Development Specialist with 9+ years of experience, specializing in driving business growth through strategic outreach, sales automation, and process optimization. Proven track record supporting global teams across the United States, United Kingdom, Canada, and the Philippines, adept at improving operational efficiency and managing remote teams to achieve significant client acquisition and project delivery outcomes.
Work
London, United Kingdom
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Summary
Currently leading strategic lead generation and sales automation initiatives for global clients, driving new business opportunities and optimizing client acquisition workflows.
Highlights
Strategically built highly targeted prospect lists utilizing LinkedIn Sales Navigator and ZoomInfo, identifying new business opportunities and expanding market reach.
Managed end-to-end email outreach campaigns, effectively resolving deliverability issues and leveraging automation to significantly improve lead generation efficiency.
Directed comprehensive outreach campaigns using advanced sales automation tools, enhancing client acquisition workflows and driving measurable growth.
Ensured high data accuracy across multiple CRM systems and sales databases, streamlining data management processes for improved operational consistency and reporting reliability.
Archeois BPO
|Project Manager / Outsourcing Specialist
Davao City, Philippines
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Summary
Directed comprehensive project lifecycles and managed outsourcing operations for administrative and IT development teams across diverse international projects.
Highlights
Directed full project lifecycles, meticulously managing budgets and monitoring workforce performance to ensure timely delivery and successful completion of diverse projects.
Oversaw comprehensive outsourcing operations for administrative, software engineering, and development projects, optimizing resource utilization and project efficiency.
Coordinated end-to-end recruitment, onboarding, and strategic operational planning for subcontractors and remote teams across multiple international projects.
Developed and implemented robust workflow systems and operational flowcharts, significantly improving project coordination and enhancing team accountability.
Cultivated effective collaboration with remote teams across multiple countries, consistently achieving project deadlines and exceeding operational goals.
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Summary
Managed multimedia content creation, data research, and social media engagement to support marketing campaigns and customer initiatives.
Highlights
Conducted extensive data research and meticulously organized digital content, significantly enhancing preparedness for marketing and campaign launches.
Designed and produced impactful marketing graphics and edited video content, driving engagement for social media advertising campaigns.
Managed comprehensive customer engagement and social media communications across diverse platforms, fostering brand loyalty and expanding online presence.
Education
Holy Child IT Academy
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Bachelor of Arts
Multimedia and Animation
Languages
English
Skills
Business Development & Lead Generation
LinkedIn Sales Navigator, ZoomInfo, Crunchbase, B2B/B2C outreach, prospect list building.
CRM & Sales Automation
HubSpot, GoHighLevel, Lemlist, Instantly, Reply.io, Mailgun, SendGrid, Zendesk.
Project & Team Management
ClickUp, Monday.com, Basecamp, workforce monitoring, outsourcing coordination, recruitment.
Data Research & Administration
Data entry, web scraping, reporting, spreadsheet management, operational documentation.
Creative & Marketing Tools
Adobe Photoshop, Premiere Pro, After Effects, Canva, CapCut, Facebook Ads, Hootsuite.
Communication & Collaboration
Google Workspace, Microsoft Office, Slack, Discord, Calendly, Loom.
References
Scott Lee
ResponselQ, Email: scott@responseiq.com